filters
State:
Show
City:
Show
Product:
Show
So I bought a machine 18 months ago and currently having my machine service by the company, here are my two cents. First of all I thought the machine is brilliant (If I didn't I wouldn't be dropping 3.9k on an S8), it is positioned as a vacuum cleaner but what it does...
Read more
Company wrote 0 private or public responses to the review from Dec 03.
5.0
I liked
  • Customer service very good
  • Customer service
  • Cleaning service
#1413557
Reply to reviews
DELPHIN SINGAPORE AKA XU RUN HOLDINGS. Disgusting selling tactics encountered by family, friends and me. They would pressurize you into making a purchase and after i politely declined, they refuse to leave the premises. The boss on-site would then take over and try to...
Read more
Company wrote 0 public responses to the review from Nov 27.
Anonymous
Bad Exp

Their service is terrible, sent a email on August 2018, reply on Oct 2018 from a customer service staff MS NA, asking to write a email regards issues that i am encountered on ...

Anonymous
Mr Seah

I would have given a ZERO rating if it was possible.

1.0
#1408726
Reply to reviews
Show

Delphin Singapore - Delphin Scam Company.

Stay Away From DELPHIN!!! 1. Unethical ways of selling, pressuring and pushing customers into purchasing their overpriced junk. 2. Overpromising on Services and free gift to customers, also forcing the cost of servicing/gifts upon their employees without their consent/knowledge. 3. Scamming and cheating the public with their lies. ***BEWARE, High CASE Alerts.
Company wrote 0 public responses to the review from Nov 26.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1408209
Reply to reviews
Show

Delphin Singapore - After sale services

Very bad after sale service, need to bring the machine to Bukit Batok, thought can collect in the spot but end up it is just any reception, saw a few machines there, so the quality is really in question, used my for 2 years n it just breakdown, motor can’t start at all
Company wrote 0 public responses to the review from Nov 09.
1.5
Details
Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1396813
Reply to reviews
I bought mine for 15 years++ Still runs well & works great... Have been using it twice a week since the summer of 2004 and have 1 husky and 2 Labrador. All my dogs would shed like crazy but the machine fixes it. Expensive but absolutely worth it in the long term....
Read more
Company wrote 0 public responses to the review from Oct 19.
5.0
I liked
  • Vacuum cleaners
  • Cleaning service
  • Customer service
#1385671
Reply to reviews
We have been using Delphin for 9 years. It was bought by my parents for my sibiling's bronchitis condition and given to me when they passed on. The vacuum's motor broke down two weeks ago which is normal after 9 years of use. We kept it in the storeroom and planning to...
Read more
Company wrote 0 private or public responses to the review from Oct 08.
4.7
I liked
  • Customer service very good
  • Cleaning service
  • Customer service
#1376028
Reply to reviews
Show

Delphin Singapore - Vaccum cleaner

-the product just turned one year and suddenly stop working, motor stop working. -cannot even suck rice grain on the tile floor - suction power lousy, it's worse than $200 of Karcher vacuum cleaner which I usually use -i can remind everyone that becareful of being forced or cheated by sale rep
Company wrote 0 private or public responses to the review from Sep 29.
1.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1368677
Reply to reviews
Im a single mother who just got divorce not long and it isnt easy for me to take over a flat. This sale representative do not take respect of my decision for not buying.. It was really a hard core issue pushy method to the edge.. The package is really unreasonable when...
Read more
Company wrote 0 private or public responses to the review from Sep 16.
AssuredSeaUrchin823
AssuredSeaUrchin823

That's exactly what happened to us. Suppose to do cleaning mattress and demo . I questioned who would be coming and was told aunty cleaner and If we like the machine or if we ...

1.0
#1357018
Reply to reviews
Show

Delphin Singapore - Cso attitude

Cso not interested to service customer problem
Company wrote 0 private or public responses to the review from Sep 09.
#1351208
Reply to reviews

Contact Delphin Singapore

Mailing Address:
DELPHIN Customer Service Center
21 Bukit Batok Crescent #02-83,84 WCEGA Tower
Singapore, Singapore 658065
Singapore
Phone:
+651 800 472 4622
More
So there I am minding my own business at my house on a lazy Sunday afternoon when suddenly my phone rang. The call was made from a SG number, which eliminates my suspicion it being an out of country spam caller . "Hello?" I begrudgingly picked up. "Hi Mrs. Cheang, this...
Read more
Company wrote 0 private or public responses to the review from Sep 08.
Anonymous
Stephanie

Yes I agreed ... Jason did the demo for me too ... not at all hard sale but touch on importance of health to kids and seniors. I don't have any seniors living with me ... but ...

4.2
I liked
  • Customer service very good
  • Customer service
  • Cleaning service
#1349854
Reply to reviews