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We bought a Delphin vacuum cleaner two years ago - the salesperson promised to give 24 times free vacuuming service and 5 year warranty. To date, the salesperson never picked up my call since we paid. When I called the Delphin office, the lady promised to investigate...
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1.0
#1448639
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Delphin Singapore - TERRIBLE EXPERIENCE

Sales representative are very pushy and did not inform of important details when selling the product.
1.1
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#1438650
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So I bought a machine 18 months ago and currently having my machine service by the company, here are my two cents. First of all I thought the machine is brilliant (If I didn't I wouldn't be dropping 3.9k on an S8), it is positioned as a vacuum cleaner but what it does...
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5.0
I liked
  • Cleaning service
  • Customer service
  • Customer service very good
#1413557
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DELPHIN SINGAPORE AKA XU RUN HOLDINGS. Disgusting selling tactics encountered by family, friends and me. They would pressurize you into making a purchase and after i politely declined, they refuse to leave the premises. The boss on-site would then take over and try to...
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TastyScallop859
TastyScallop859

If only I read these reviews and found out the company Xu Run holdings being on Singapore CASE watchlist, I would have never bought the vacuum! Same experience on their pushy ...

Anonymous
Bad Exp

Their service is terrible, sent a email on August 2018, reply on Oct 2018 from a customer service staff MS NA, asking to write a email regards issues that i am encountered on ...

1.0
#1408726
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Delphin Singapore - Delphin Scam Company.

Stay Away From DELPHIN!!! 1. Unethical ways of selling, pressuring and pushing customers into purchasing their overpriced junk. 2. Overpromising on Services and free gift to customers, also forcing the cost of servicing/gifts upon their employees without their consent/knowledge. 3. Scamming and cheating the public with their lies. ***BEWARE, High CASE Alerts.
1.0
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#1408209
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Delphin Singapore - After sale services

Very bad after sale service, need to bring the machine to Bukit Batok, thought can collect in the spot but end up it is just any reception, saw a few machines there, so the quality is really in question, used my for 2 years n it just breakdown, motor can’t start at all
1.5
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#1396813
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I bought mine for 15 years++ Still runs well & works great... Have been using it twice a week since the summer of 2004 and have 1 husky and 2 Labrador. All my dogs would shed like crazy but the machine fixes it. Expensive but absolutely worth it in the long term....
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5.0
I liked
  • Customer service
  • Vacuum cleaners
  • Cleaning service
#1385671
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We have been using Delphin for 9 years. It was bought by my parents for my sibiling's bronchitis condition and given to me when they passed on. The vacuum's motor broke down two weeks ago which is normal after 9 years of use. We kept it in the storeroom and planning to...
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4.7
I liked
  • Customer service
  • Cleaning service
  • Customer service very good
#1376028
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Delphin Singapore - Vaccum cleaner

-the product just turned one year and suddenly stop working, motor stop working. -cannot even suck rice grain on the tile floor - suction power lousy, it's worse than $200 of Karcher vacuum cleaner which I usually use -i can remind everyone that becareful of being forced or cheated by sale rep
1.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1368677
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Contact Delphin Singapore

Mailing Address:
DELPHIN Customer Service Center
21 Bukit Batok Crescent #02-83,84 WCEGA Tower
Singapore, Singapore 658065
Singapore
Phone:
+651 800 472 4622
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Im a single mother who just got divorce not long and it isnt easy for me to take over a flat. This sale representative do not take respect of my decision for not buying.. It was really a hard core issue pushy method to the edge.. The package is really unreasonable when...
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AssuredSeaUrchin823
AssuredSeaUrchin823

That's exactly what happened to us. Suppose to do cleaning mattress and demo . I questioned who would be coming and was told aunty cleaner and If we like the machine or if we ...

1.0
#1357018
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